Terms and Conditions
Effective Date: [10/7/2025]
Last Updated: [10/7/2025]
Welcome to Mimi’s Soul Food! These Terms and Conditions (“Terms”) govern your use of our website https://mimisoulfood.com, operated by Mimi’s Soul Food LLC (“we”, “us”, or “our”).
By accessing or using our website and placing an order, you agree to these Terms. If you do not agree, please do not use our services.
1. Eligibility
You must be at least 18 years old or have the permission of a parent or guardian to place an order on our website. By using our website, you confirm that you meet this requirement.
2. Ordering and Payment
Orders are accepted Monday through Friday only.
All orders are prepared for weekend delivery (Saturday or Sunday) through DoorDash.
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.
Payment:
All payments must be made at the time of ordering.
We accept major credit/debit cards and digital wallets via secure payment gateways.
Prices are listed in USD and are subject to change without notice.
3. Delivery Terms
Deliveries are fulfilled by DoorDash on Saturdays and Sundays only.
We deliver to eligible ZIP codes in Utah as listed on our website.
You will receive a delivery tracking link from DoorDash once your order is dispatched.
We are not responsible for delays caused by DoorDash, weather, or events beyond our control.
Delivery Policy:
You are responsible for providing accurate delivery details.
We are not liable for lost or undelivered orders due to incorrect addresses.
Missed deliveries may not be refunded unless the error is on our part.
4. Refunds & Cancellations
Orders may be cancelled before Friday at 5 PM (Mountain Time) for a full refund.
After the cutoff time, all sales are final.
If your order arrives damaged or incorrect, please contact us within 24 hours with photo evidence for resolution.
5. Account Registration
You may create an account for faster checkout. You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account will be considered authorized by you.
6. Use of the Website
You agree not to:
Use the site for any unlawful purpose
Interfere with the website’s functionality or security
Upload viruses or malicious code
Copy, resell, or misuse our content without written permission
We reserve the right to terminate or restrict access for anyone violating these Terms.
7. Intellectual Property
All content on mimisoulfood.com — including images, menus, branding, and website code — is the property of Mimi’s Soul Food or licensed to us. You may not reproduce or use this content without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Mimi’s Soul Food shall not be liable for:
Any indirect, incidental, or consequential damages
Delivery issues outside of our control
Website outages, security breaches, or third-party service failures
Our total liability for any claim shall not exceed the amount paid for your order.
9. Indemnification
You agree to indemnify and hold harmless Mimi’s Soul Food, its owners, employees, and partners from any claims, liabilities, damages, or costs arising from your use of the website, your violation of these Terms, or infringement of any third-party rights.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the State of Utah, without regard to conflict of law principles.
Any disputes must be resolved in the appropriate courts located in Salt Lake County, Utah.
11. Modifications to Terms
We may update these Terms from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of the website after such changes constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
📧 info@mimisoulfood.com
🌐 https://mimisoulfood.com